Delivery & Shipping Methods Within Greece

1) Store Pickup:

You may collect your order from our physical store, with no additional expenses whatsoever. Meanwhile, it is highly recommended to contact us beforehand, dialing the following numbers:

+30 2810 315 130

+30 2810 313 073

Contacting the company prior to your arrival is indeed necessary, since we’ll need to confirm that your products are available and ready for pickup, hence your waiting time will be greatly reduced.

Address:

Christomichali Xylouris 59
Heraklion, Crete, 71304

2) Any Transportation Company Shipping & Delivery:

Using this method, the communication part is clearly up to us. Shipping costs are not fixed, and thus they may vary.

Delivery & Shipping Methods Abroad

Dear Valued Customer,

We understand that our online ordering system (not for long) is currently available exclusively for customers within Greece. However, we want to assure our international customers that ordering from abroad is still a seamless and straightforward, very possible process.

To place an order from outside Greece, simply reach out to us via phone, email, messenger, or services such as Viber. Our dedicated team is ready to assist you in selecting and processing your order with utmost efficiency. We are committed to making your purchasing experience smooth and enjoyable, while being more than open to negotiation, exceptions and personalized individual service.

Feel free to contact us at +30 2810 315 130, +30 2810 313 073 or petros@xpower4x4.com to discuss the products you wish to order, shipping details, methods, and any other inquiries you may have. Ordering from abroad is not only possible, but also a normal and hassle-free process.

Thank you for considering us for your purchase. We look forward to assisting you in acquiring the products you desire.

For any questions or clarifications regarding the package contents, specs, price, shipment, and more, feel free to contact us at any time (See the contact page for more options).

RETURN & REPLACEMENT POLICY:

In the event that you wish to change a product due to an error, or simply because you want to select a different item from what you ordered, you can do so within 14 days from the day of delivery. However, for a product to be eligible for return, it must not have been used, altered, and should be in its original packaging, as received (accompanied by all related documents).

Additionally, it is necessary to seek prior communication with our store, and there should be a video recording capturing the moment you opened and removed the product from its packaging, for each returned item.

A video recording will be used as evidence to proceed with your return, and it is more than enough.

Please note that for non-defective products, shipping costs may not be refunded to the customer.

If you wish to replace a product, it should be of equal or greater value than the one you have purchased.

The return address for said products is:

Christomichali Xylouris 59
Heraklion, Crete, 71304