Shopping Cart

No products in the cart.

Terms and Conditions

The website https://xpower4x4.com (hereinafter referred to as “Online Store”) is the online store of the automotive goods company with the trade name “kouklinos aristeidis” and the distinctive title “XPOWER.”, headquartered in Heraklion, Crete, at Christomichali Xylouri 59, ZIP: 71304, phone: +30 2810315130, https://xpower4x4.com. Visiting and using the Online Store implies the automatic acceptance of these Terms of Use. In case of disagreement with the terms and conditions below, the visitor should refrain from using the Online Store. XPOWER reserves the right to unilaterally modify, add, alter, or renew the content or services of the Online Store, as well as the terms of use, whenever it deems necessary and without prior notice, by announcing them through the Online Store.

Delivery Time
The delivery time of the order to the customer is determined according to the availability of the products and is the one stated in the order confirmation. XPOWER reserves the right regarding the above delivery time of goods in cases of force majeure. Therefore, in case of a delay in the delivery of the order due to force majeure incidents, such as extreme weather conditions or strikes, XPOWER is not considered overdue.
If the buyer refuses to accept the products within 15 days from the agreed delivery-reception date, XPOWER has the right to charge the buyer for the storage-management costs in its warehouses. Additionally, the company reserves the right to cancel the order beyond the 15-day period of the products staying in its warehouses and offset the received amount with the expenses incurred from this order.

Online Store Products
The electronic store sells car products, accessories, spare parts, and service items from the range of XPOWER stores at preferential prices, compared to physical stores. The prices of the Online Store apply only to orders placed through it, and delivery to the customer’s location. Products of the Online Store are sold until stock depletion. The online store https://xpower4x4.com cannot guarantee the availability of products, though ensures timely update to consumers that need to be informed about their unavailability. The product photos are indicative, and the colors in which they appear may deviate.

Limitation of Liability
XPOWER offers its Online Store products according to these terms of use and the applicable legislation.
XPOWER is not responsible for any damages or losses incurred by customers and/or users of the Online Store, beyond the obligation of product return and replacement as defined below. XPOWER is not liable for any form of damage (positive, special, or depositary, including but not limited to loss of profits, data, foregone profits, financial satisfaction, etc.) suffered by the visitor/user of the Online Store or third parties due to issues related to the operation or use of the services, pages, options, and content of the Online Store, and/or the inability to provide services and/or information available through it, and/or any unauthorized third-party interventions in products and/or services and/or information available through it. The above includes expressly any errors or omissions in the electronic registration of provided information (prices, product features, etc.), as well as errors, omissions, or technical reasons of any kind that affect or suspend the operation of the Online Store and/or its services for a reasonable period. XPOWER assumes no responsibility in cases of malfunction of the Online Store or in general inability or defective provision of its services due to accidental events or force majeure, or due to reasons caused by the fault of other entities.
XPOWER reserves the right to make additions, deletions, or other modifications to the Online Store and the information and/or services provided through it, as well as changes to the ways of searching for information, at its absolute discretion. XPOWER takes all appropriate measures to ensure that access to the Online Store and its services is, as far as possible, continuous and uninterrupted. However, it reserves the right to interrupt the operation of the Online Store and/or its individual services to perform system maintenance tasks without prior notice to the user.

Visitor/User Liability
The use of the Online Store must be exclusively for legal purposes and in a manner that does not limit or prevent its use by third parties. The visitor is obligated to use the Online Store in accordance with the law, good morals, and presented terms, and to not engage in actions or omissions that may cause damage or malfunction to XPOWER, affect or endanger the provision of services by XPOWER. The visitor/user of the Online Store is responsible for any damage caused to XPOWER by improper, illegal, or unfair use of the related services.

Personal Data Protection
The management and protection of the personal data of the visitor/user of the Online Store are governed by the terms of this section, as well as by the relevant provisions of the current legislation. XPOWER reserves the right to change the terms of personal data protection following notification of visitors/users and in accordance with the current legal status.
When registering a customer/user for the services of the Online Store (product orders, newsletters, etc.), it may be necessary to enter certain personal information (Name, Address, VAT number, etc.). XPOWER maintains the personal nature of user data and does not transfer it to any third party (natural or legal person) for any reason, except as provided by law and to the competent authorities only, upon their lawful request.
XPOWER keeps records of said information solely for communication, statistical, and service improvement purposes. Specifically, this information is used by XPOWER for:
•    Processing necessary communication with the customer/user
•    Fulfilling the terms and obligations of the services provided through the Online Store
•    Properly supporting and serving customers/users
•    Ensuring a smooth and functional operation of the Online Store
•    Informing customers/users about new offers of XPOWER services and products. In any case, the customer/user of the Online Store has the right to contact the relevant department of XPOWER at +30 2810315130 and request the immediate deletion, correction, or alteration of any retained personal information.

Order Submission
Orders must be placed through the Online Store by completing and properly submitting the relevant Order Form.
The retail sales prices of the products include VAT. Regarding Wholesale prices, they do not include VAT, and the customer is required to choose the VAT rate applicable to their region (e.g., 17% or 24%, etc.).

XPOWER reserves the right to change prices without prior notice, though without affecting the prices of already registered orders.
Upon order submission, the customer has the option to choose whether the document issued for the order will be a retail sales receipt or a sales invoice. An invoice is issued to companies and freelancers if they provide the following details during their order: Company Name, VAT Number, Tax Authority, Headoffice Address, Delivery Address, and Profession. Any changes to invoicing details can be made until the finalization of the delivery date by the dispatch department.

Right of Withdrawal
Every customer of the Online Store has the right, according to the applicable legislation, to withdraw from the sale without providing any reason by completing the relevant withdrawal request, which must be communicated to XPOWER by email at petros@xpower4x4.com or by fax at +30 2810 319066 (Attn: XPOWER Eshop) and return the purchased product within fourteen (14) calendar days from the date of receipt. In this case, the return costs are borne by the customer. To be qualified and accepted for a return, the product must be in its original packaging, in the condition in which it was delivered, complete, without damage (both the product and the packaging), and unused. Additionally, it must be accompanied by the original purchase receipt or invoice. Prior to any return, the customer is oblidget to come in contact with our copany by email, at petros@xpower4x4.com to arrange the product pickup time. The refund of the purchase price is made in the same way as the payment for the purchase, within thirty (30) calendar days from the receipt of the product in the aforementioned condition.

Applicable Law & Other Terms
Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this document, without affecting the validity of the other terms. Any waiver, granting of an extension, or non-application/compliance of one or more of these terms by XPOWER, cannot be construed as a waiver, temporary or permanent, partial or total, of any right or claim arising from them or from the law. This agreement will be governed by European and Greek law, and will be subject to the exclusive jurisdiction of the courts of Heraklion.