Refund and Returns Policy
MEANS OF DISPATCH
Pick up from our physical store
59 Christomichali Xylouri 59
71304, Heraklion, Crete
You can pick up your order from our physical store, free of charge, after contacting us first, at 2810 315 130, 2810 313 073 to confirm that your order is ready for pick up.
Shipping by courier company-courier
Shipping by courier-courier-courier
RETURN METHODS
In case you want to change a product due to an error or because you want a different product from the one you ordered, you can do so within 14 days from the day of delivery. However, in order to be able to return any product, it must be unused, unaltered and in its packaging, as received (accompanied by all the documents).
Also necessary for the return of any product should have been previously communicated with the store and there must be a video that has recorded the product at the time you open and remove it from its packaging.
Please note that in Non Defective Product Shipping Costs are not refundable to the Customer
In the event that you want to replace a product, it must be of equal or greater value than the one you purchased.
- +30 695 593 2870
- +30 2810 315 130
Need help? We are here to help you!
- info@xpower4x4.com
- 9am-9pm Mon - Sat